I just wanted to take this time to address the public first off to let you know how much we love all of you for supporting us these past twenty years. You have stuck by us through recessions, stock market crashes, housing bubbles, and now covid. We have worked ourselves to the bone season after season until the point when November finally comes around, and we just want to be left alone for months on end. This brings we to my second point. I don’t think anyone understands just how busy we actually are!? I know we are labeled a “small family business” from the small town of East Greenbush but we are so much more then that. Take Donna for instance she has been running our office since day one! That is twenty years of driveway talk over and over and over again. She is being asked the same questions every single day one hundred times over, and yet she does it all with a smile. These last few weeks with the storms she has been working from 8am-8pm, and some nights right on through until 11pm. So understand she is trying to get to everyone in a timely manner but she is only human. There isn’t another person in this country who could or would willingly do her job. Who out here can deal with 150+ phone calls everyday, scheduling 35-40 driveways everyday, trying to make a work schedule around this weather when we’re scheduled out three weeks in advance, and there is only 7 days in a week. So please be patient, be understanding, and just be human when dealing with her on the phone as it has been a whirlwind of a season. When I say one season with us is the equivalent of 4-5 seasons with another company I mean every word of it. Without her we would not be the company we are today. She is one of the hardest working women I have ever known and we are proud to also be able to call her mom. What she has accomplished in that office and the level of organization she has brought to this company will never be outdone nor will it ever be replaceable. So let’s keep the phones ringing, the sealer slinging, and the driveways blinging! Thank you all so much for the love and support.
